For more information about
using the DementiaWeb Kent and Medway site go to Help. Last updated: 5th January
2012
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DementiaWeb Kent and Medway
24 Hour Dementia Helpline
When
you first hear the word ‘dementia’, it can stir up a wide variety
of emotions. These can range from being scared, worried, isolated and confused.
These emotions can make you feel depressed, anxious and panicky. You may
not know what will happen next or where to go to for help and advice. This
new 24 hour dementia helpline is a joint project between Alzheimer’s
and Dementia Support Services and The Alzheimer’s Society. These two
charities provide a wide range of services across Kent, supporting people
with dementia, their carers, family and friends. • Source and mail out relevant
information
• Discuss any concerns
• Signpost to relevant services
• Offer emotional support
If you are a person who has dementia, or you are a family member, a friend
or a carer and are worried about the condition, we have a 24 hour a day
helpline to help you.
The 24 hour dementia helpline offers a telephone service where your calls
are taken by qualified staff. All calls are treated with the highest of
confidentiality and callers need not give their name if they wish.
If you have concerns about Alzheimer's disease or about any other form of
dementia, the 24 hour dementia helpline can provide emotional support and
information on different services and support that you can access.
Calls between the hours of 9am – 5pm, Monday to Friday are taken by
a qualified member of staff that can:
Outside of these hours callers will be
offered emotional support and information only. During this time the service
is anonymous.
You can also e-mail your questions to: helpline@alz-dem.org
24 Hour Dementia Helpline
0800 500 3014